Frequently Asked Questions
Getting Started
- What is "formatting"?
- What do you mean by "themes"?
- How long does it take?
- Why won't my eBook be a mirror image of my print book?
Uploading Your Book
- Do I need to have a cover for my eBook?
- What kind of document do I need to upload?
- What if I'm not finished writing my book?
- Will you take a scanned document?
Formatting
- What is a MOBI file?
- What is an EPUB file?
- Do you create other files?
- Do you edit my eBook for me?
- Do I get to see my eBook before it is sold?
- Does my eBook need a cover?
- Will you design my cover?
- My eBook looks weird when I review it.
Limitations
- Why can't you make my magazine into an eBook?
- Why can't my textbook become an eBook?
- You can't create an eBook with multi-column text?
- How come my eBook can't have footnotes?
- Why can't my eBook be indexed?
- I don't understand why page numbers don't matter.
- Can my eBook be in color?
- How come my eBook can't have footnotes?
Royalties
Cost & Price
- How much does it cost to order your eBook services?
- I have a really long book. Will this cost me extra money?
- Why would I need to pay more than the package fees?
Distribution
- Where will my eBook be sold?
- Can you track how many copies I sell?
- Can you see how many people are looking at my eBook online?
- How long will my eBook be distributed for?
- Can I make changes after my eBook has been distributed?





