This Agreement is between the Customer and the marketing and public relations division of Hillcrest Media Group, Inc., 322 First Avenue N, Suite 500, Minneapolis, MN 55401 (“Hillcrest”). Hillcrest marketing and public relations divisions includes those in PublicEye, Mill City Press, Publish Green, and BPR Group. This Agreement covers the parties’ respective obligations regarding the implementation of the Customized Facebook® Fan Page Program (“Service”).
Custom Designed” means that the Facebook page will consist of the custom designed cover photo and profile image, which can include the book cover or author photo. Facebook Fan page will include the book cover, the title of the book, author name, a brief synopsis and one link to a website destination of the Customer’s choosing.
“Facebook Account” is a registration with www.facebook.com. The Customer must sign up for an account or use an existing account to take control of their fan page after the design service has been executed.
“Facebook Fan Page” (“Fan Page”) is a page on Facebook dedicated to Customer’s book or the Author and is separate from the Customer’s personal account and/or other business pages. The Facebook Fan Page is managed through a Facebook Account.The content on the Fan Page created by Hillcrest on behalf of the the author shall consist of the following:one custom banner and one profile image as well as the addition of author’s biography.
“Facebook for Authors” is a download made available to the Customer via the Hillcrest Customer Center. It provides tips on how to use Facebook and develop and post content to the Customer’s Facebook Fan page after Hillcrest has created it.
“Page Revisions” are when parts of the Fan Page are edited or altered. The only types of revisions available are to the text and design elements of the cover photo and profile image. Facebook only allows changes to certain elements on a page and we are only able to edit content as allowed by Facebook.
Social Media Planning Template” is an organizational tool in the form of a spreadsheet that allows the Customer to develop a social media posting schedule. This is provided to Customer to assist the Customer in planning their social media efforts and does not provide specific advice to an Customer regarding posts related to the Customer’s book subject.
“Upload Date” is the date on which the Customer uploads and/or approves his/her final bio, book cover and book synopsis on the Hillcrest Customer Center.
This service costs $299 and includes the following:
Once this service is commenced, there are no refunds. “Commencement Service” is when the Customer approves their final bio, book cover and book synopsis at which point Hillcrest starts creating the Facebook Fan Page.
The first draft of the Fan Page will be completed within 10 business days from the Upload Date. Hillcrest shall have five business days to work on each round of revisions submitted by Customer.
If Customer desires any other changes to the Fan Page after the two rounds of revisions, Customer shall pay $90.00 (ninety dollars) per hour, with a $90 minimum charge. Such revisions will be completed within 10 business days from the date of payment by Customer.
Customer acknowledges that he/she is free to hire anyone to make changes to the Fan Page and is not required to pay Hillcrest to make changes. Hillcrest is not responsible for, and will not technically support, any changes made by Customer once Fan Page is live, unless Hillcrest has specifically been hired to make such changes.
Anything Hillcrest creates for the Fan Page is owned by the Customer, to the extent they don’t conflict with any terms or conditions for the use of Facebook. Customer acknowledges by purchasing this service from Hillcrest, Customer is consenting to all terms and conditions of Facebook for the creation and use of a Fan Page.
Customer further acknowledges that there is no guarantee that Customer will like the Fan Page developed by Hillcrest despite Hillcrest's best efforts. While Hillcrest will attempt to create a Fan Page that fulfills the Customer's vision, the Customer acknowledges that his/her dissatisfaction with any creative element is not grounds for any refund.